App Notice Messages and Codes
Common in-app errors
Section titled “Common in-app errors”| Error code | Error message | Troubleshooting steps |
|---|---|---|
| 1 | Account authentication failed | Please try re-authenticating or re-installing the app. If the issue persists, please contact us. |
| 9 | ’View only’ user accounts can’t edit app settings | Please contact your monday account admin at your organisation for more permissions. |
| 3 | An error occurred during the installation of the app | Please try re-installing the app or contact us. |
| 4 | An error occurred while saving board settings | Please try completing the action again. |
| 5 | Board slug already exists | Please enter a different slug for your collection. |
| 6 | Organisation slug already exists | Please enter a different organisation subdomain slug. |
If you’re still experiencing issues after reviewing the above, please contact us and we’d be happy to help!